Lowes  Home Improvement Complaint

Lowes Home Improvement Complaint

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Lowes Home Improvement Fence Installation


On July 23, 2015, we hired someone from your team - North Raleigh store -to install a fence. We agreed to get it down in about 10 days. We paid the full amount upfront (not a smart thing to have done) but wanted it done ASAP. After several phone calls to Lowes, asking to speak to the person in charge of the project, we have to receive a phone call from anyone at Lowes. When I called customer service, the rep told me the fence would be installed in September! The check has already been cashed and we have yet to hear from anyone. I am livid and so very disappointed in Lowes. We just want to cancel. If we knew Lowes would treat us like this, we have never agreed. Needless to say, we are very unsatisfied customers.


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