Lowe's Home Improvement Reviews and Complaints

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Lowe's Home Improvement Reviews

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  • Valspar Epoxy Cement floor finish

    We purchased 2 Valspar epoxy kits after taking 1 week to prep the cement floors. We purchased 2 colors and did a marbled finish with flecks.The colors we chose were antler and tan. Tan was premixed but antler turned out light pink when we opened it so I mixed a little tan into it to brown the color after mixing in the epoxy. When the paint dried there was a difference in the sheen of the paints. I used a mop and shine product to improve the look. I now have a 3 square foot area in the CENTER that lifted off. HELP!!! What can I do besides starting over? 497 square feet is ok. Do you have a... More...
    (Home Improvement)
  • Lowe's Valspar Epoxy Paint

    We have been in constant contact with Lowe's Corporate concerning a problem with a epoxy floor paint problem, but after 4 months of this, we have decided to try another option to reach out to lowe's concerning refund and financial help to solve this problem. We are a General Contractor trying to redo our customers garage floor, after Lowe's mismatched the paint, and we have been promised that they will let us know, but the only response we have so far is from Lowe's insurance dept who said it is all our fault. He also stated that he had consulted with Lowe's... More...
    (Home Improvement)
    tbslove's Picture   tbslove    0 Comments   Comments
  • Lowe's False Imprisonment Policy

    I am being retaliated against because of my speaking up and my not allowing management to berate and belittle me. I am a grown man and I do not expect to be yelled at by either management or an employee. My disability, BPD, was made known to management members early on as a new, seasonal hire. The initial incident happened when I was on the shift that closed the store. This entails the sweeping of the floors, restocking the shelves, and various other duties. I was asked to 'zone' a department different from my assigned department, which was outside lawn and garden. Before I had... More...
    (Home Improvement)
  • Dishwasher

    I purchased a dishwasher from the store on Oddie Blvd in Sparks in Oct 2010. I have had nothing but problems with it and the customer service ever since. 1. The dishwasher had a sign on it saying that it was GUARANTEED to be installed within 3 days of purchase. After MANY phone calls, it was installed 5 days after purhase. 2. My credit card was charged incorrectly an then the fix was charged interst incorrectly. Another lengthly phone call to get it fixed. 3. My 4 month old dishwasher is not working. It just stops in he middle of the cycle. I explained this to Lowes when I called. They... More...
    (Home Improvement)
    Dishwasher's Picture   Dishwasher    0 Comments   Comments
  • countertops

    We ordered laminate countertops from the Christiansburg, VA Lowe's and everything was wrong: the countertops were warped, the backsplashes weren't on a 180 degree angle, many of the lengths were off, and one didn't have a backsplash. The reorder of one came in wrong again--cut too short AND for the 2nd time without a backsplash. The whole experience ruined our pleasure in our new kitchen. More...
    (Home Improvement)
    retzler's Picture   retzler    0 Comments   Comments
  • Lowes 1735 Madison In

    Dear Mr Niblock, I am writing this in response to my recent termination at Lowes 1735. I have spent the last 5.5 years at this store and have given 150% of my life for this company. I was recently terminated for a policy violation that I was never even made aware of. I was terminated for failure to report harassment assessment even though this happened outside of Lowes store after hours. I feel I was wrongfully terminated for this. I spent an average of 60 or more hours every week in this store. I enjoyed and took much pride in my job. Lowes is a great company to work for but I feel you... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
    tonyschryer's Picture   tonyschryer    1 Comments   Comments
  • Terrible Customer Service

    On October 16, 2008 I went into Lowes, located at 2250 Lake Washington Blvd, West Sacramento, CA to see if they could match the paint to what I have in my living room, which is beige and spoke with an associate in the Paint Dept.. I was assured he could match the paint. After taking the paint home and painting the wall I was trying to match I noticed the color wasn’t even close to the rest of the living room. I took the paint back to the store and again I was told by a different associate the color that had been mixed was wrong and that he could however mix the correct color. I... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
    pistachio's Picture   pistachio    0 Comments   Comments
  • from BOTH sides

    as a former employee and current (occasional) customer Lowe's is the LAST place I go for ANYTHING. Customers often comment on the sparse staff and difficulty of finding adequate service. Associates often comment on the lack of staff and training, which prevents them for providing the level of service that Lowe's claims as their hallmark. It's "Catch-22" ... staff can't be increased until sales improve, and sales can't improve until there is more trained staff. When staffing cuts are made, it's from the sales and service force; managers remain in... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
    monkeyboy53's Picture   monkeyboy53    0 Comments   Comments
  • One Door short

    In May of this year (2008) I ordered three interior doors and payed $1240 for the doors and installation ( they insisted that because they were custom made, I had to pay the full price up front) It is now October 22 and I have two doors hung and a third one that has to be reoredered. The installers chipped two of the doors ( BADLY - I'm not the fussy sory) and two doors that came in damaged. In the mean time, we've had all sorts of company and had to hang a sheet on the door...Very little help from Lowes...I've never seen such an incompetent job in my life. More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
    ccalhoun's Picture   ccalhoun    0 Comments   Comments

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