Lowes Home Improvement Support Tickets All Reviews

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Lowes Home Improvement Reviews

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  • My Dream Deck continued

    on May 27th got a call from JP saying the job they were on is taking longer and would start mine on the 29th of May, on the 28th got a call saying they would start on June 1st, june 1,st no call and no show that weekend we repeatedly tried calling Kim (project manager?) our calls ere never returned so again we reached out to Mr Miller who the said they would be there on Tues June 2nd. They showed up and I asked to see the plan sinc no one ever sent me one, like they said they would. I made a copy and immediately said this is wrong my 16 ft deck had been cut down to 11 ft except for one... More...
    (Home Improvement)
  • Defective Rain bird Control

    I Puchased a rainbird STS600S rairbird irrigation control less than a year ago. Lowes will not honor the stated manufacturers customer satisfaction policy of a refund.Which states that if a customer becomes dissatisfied with a residential product within a reasonable time they may return it to the retailer for refund.I have had the unit less than a year. I do not wish a replacement at this time, as I am not satatisfied with the integrity of the product. More...
    (Home Improvement)
  • Warranty

    You sold me a mower and an extended warranty without having a service provider in the area. It's been a week and this has not been resolved. I have a 3 acre lawn that keeps growing. So far I've taken a half-day off of work waiting for a service provider to pick-up the mower, which never happened. When I contacted your warranty dept. I was told they were still looking for a service provider. So was the original pick-up a fabrication? I spent another 2 hours on the phone getting the run-around today. But I was promised another call back in 24 hours after the work order is... More...
    (Repair Services)


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