Lowes Home Improvement Complaint

Lowes Home Improvement Complaint

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8 months 5 times to try and fix and my lowes Milgard windows still leak down my walls !! - Milgard


8 months ago we purchased 10 retro fit windows for our home to add energy savings and new benefits. The windows were installed by company that Lowes subs out to. From the first time it has rained we have had water leaking in damaging our walls and floors and paint. Lowes has come out several times over the 8 months . Last visit was to pull the windows out and inspect along with Milgard rep. The conclusion was that they were installed without inner glue/sealant that was why water was getting in. They were hose tested. Now after 70 days w/o rain in AZ ,a storm hits. I am back to frantically moving furniture grabbing towels, and trying to stop the water damage. ??????????? How long must I suffer? How about my money back, and I will find a company that can rip this crap out and do it the right way. Now Im being told lets see what else we can do. So all were doing is throwing darts to fix a problem. Then wait till next time it rains. I have water getting in my drywall, mold? and my wood floors and carpet, not to mention have to repaint the walls after each attempt that fails. I spend as a customer over 10k a year at lowes, from appliances to carpet ect. These people should not be selling this product it is horrible and they dont know how to repair it,,,,,,,,,,,,,, No one can make the decision to just scrap the windows put in new full frame or just refund us and we will part ways and get it fixed ourselves. The kicker, I was just ready to spend 5k to finish the rest of the windows in the house.................... no chance in hell now.


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