Lowes Home Improvement Complaint
Reviewed by
Do Not Order LOWE'S
I advised a friend to order a Dryer On-Line from LOWES, what a disaster!!!
The Northeast Philadelphia store's driver never called to set up the apt (like it says they will when you place the order).
Never delivered the Dryer,
Charged his Credit Card,
Lowes said they delivered the Dryer,
After a month, Lowes NE Phila said their driver signed the Customer name which was why they did not refund the money.
And unbelievably said they would not refund the delivery cost by credit card and that my friend had to drive to the store to get a cash refund.
Over 30 days later and this issue is still not resolved!!!!!!
The Northeast Philadelphia store's driver never called to set up the apt (like it says they will when you place the order).
Never delivered the Dryer,
Charged his Credit Card,
Lowes said they delivered the Dryer,
After a month, Lowes NE Phila said their driver signed the Customer name which was why they did not refund the money.
And unbelievably said they would not refund the delivery cost by credit card and that my friend had to drive to the store to get a cash refund.
Over 30 days later and this issue is still not resolved!!!!!!
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Review Rating: 1 out of 5
Reviewed By: PCostanzo
Company: Lowes Home Improvement
Date Added: 2 years ago
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