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Lowes Home Improvement Complaint - Lowes misrepresents their rebate programs - LG stove, dishwasher, microwave, refrigerator
Lowes  Home Improvement Complaint

Lowes Home Improvement Complaint

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Lowes misrepresents their rebate programs - LG stove, dishwasher, microwave, refrigerator


We purchased a 4 appliance set for a kitchen remodel comprised of a new fridge, micro, stove and dishwasher. We compared pricing between Lowes and Home Depot on LG appliances. Home Depot had a little advantage on pricing but we chose Lowes based on a rebate offer for a four piece set. All of the appliances were special ordered at the Strongsville, OH store and were told that these items qualified for the rebate. It took over 30 days for the items to be built and delivered which we agreed to. We submitted the necessary rebate forms to Lowes and were told that the micro did not meet the criteria and were denied the rebate, the old bait and switch tactic. I would like to take all of the appliances back to the store for refund of over $4000, but why create more aggravation/inconvenience for myself. Live and learn...these deals are built on uncaring employees who only have their commission in mind just like the used car guys or bottom feeders. Lowes will never see a sale from my business or personal need again, Home Depot will, although not much better but they have never lied or misrepresented their programs to us.


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