Lowes Home Improvement Complaint

Lowes Home Improvement Complaint

ADVERTISEMENT

My Dream Deck is now my Nightmare


In late April 2015 I refinanced my home in NC so I could build my dream deck and above ground pool. I already had 2 bids an then decided o cll Lowes for a 3rd. Very nice gentlemen came to the house, Will Miller from Wilmington,NC monkey junction Store. I explained I wanted a 41 ft long Deck and 14 ft wide on the back of the house that would butt up to the pool. Will suggested I go with 16 ft wide because that's the length of the boards, it made sense so we went with that and used the cad tool Lowes has on their website. We couldn't quite get the curves I wanted but for sure I didn't want a Deck that looks like a box, no sharp edges just curves and the curve around the 24 ft round pool. Although not exactly right he told me when the contractor comes out to the site I could discuss it further with him. When I got my money I called Will and he came back to the house and wrote up the contract and said the contractor would be in touch. The contract states according to the availability of the contractor, but tentatively would be finished by May 31st. The Contractor JP of John Davies Construction (jp@daviescontractingnc.com)came about a week later and spent about 10 min checking where the Deck will go. I showed him a drawing I made to give him an idea of what I was looking for, which was sort of an "S" shape with the open end of the"S" curving around the pool (I'm no artist, but it was so he could see what my vision was. He put down New markers removing the ones that Mr Miller had put in after about a week M Miller called and said he had the Materials list and I should come to the Store to pay. I did on 4/15 I wrote a check for $5,193.52 and put another $7,000 on credit cards. On May 26th the Lumber was delivered right on time and aphone call from Kim at Lowes saying work was to begin on May 28... continued


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Lowes Home Improveme...
SUBMIT a ticket
for Lowes Home Improveme...
WATCH videos
for Lowes Home Improveme...
More Lowes Home Improvement Reviews and Complaints MORE reviews and complaints
for Lowes Home Improveme...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Lowes Home Improvement reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team