Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Lowes Home Improvement Complaint - oklahoma joe grill
Lowes  Home Improvement Complaint

Lowes Home Improvement Complaint

ADVERTISEMENT

oklahoma joe grill


purchased an Oklahoma Joe combo gas and charcoal grill in april,had lowes to assemble it. used the propane side several times,no problem.When I used the charcoal side,the paint peeled off of the offset smoker,top and bottom.Grease from the smoking grillside all ran out on my patio from the inside of the grill.I called lowes and was told thatsince it had been more than thirty days that I should contact manufacturer which was Charbroil.Called Charbroilon wed.10 june.I was told by charbroil that they would ship a esplacement part for the blistered paint but that I would have to pay the shipping since it was over 30 days. When I ask about the grease leak,Iwas told that they had never had this problem before and that it must have been assembled improperly or that I should not cook close to the edges of the grill.Can you believe!went back to lowes store ,Daphne Al.and spoke with asst mgr.George and asked for his assistance in dealing with charbroil since they said it assembled incorrectly and that Lowes had assembled it.was told that lowes didn't guarantee any thing and that any resolution to the problem was between Charbroil and myself.So,I now am the proud owner of a 425.00 grill that I can only use on the charcoal side if I place a bucket under the grill. I removed the grates on the charcoal side so I could see how it was made. It is not an assembly problem,because the end that is leaking has several spot welds on it and is not welded solid so tahat any grease that drips from the meat runs out of the bottom of the grill.I cant convey my disappointment in both companies and their lack of genuine concern for my problem.I advised both that this would be my last problem with either because I would never do business with either again.BUYER BEWARE!!!!!


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Lowes Home Improvem...
SUBMIT a ticket
for Lowes Home Improvem...
WATCH videos
for Lowes Home Improvem...
More Lowes  Home Improvement Reviews and Complaints MORE reviews and complaints
for Lowes Home Improvem...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Lowes Home Improvement reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team