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Lowes Home Improvement Complaint - 8 MONTHS STILL NO KITCHEN WINDOW - Windows Replacement
Lowes  Home Improvement Complaint

Lowes Home Improvement Complaint

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8 MONTHS STILL NO KITCHEN WINDOW - Windows Replacement


I purchased a kitchen window MARCH 30, 2016. from Lowes in Washington DC. Lowes delivered a glass which the " Lowes installers" said was not acceptable. I contacted the store AGAIN and AGAIN . I was told we are working on it .. told them I needed this job completed before Thanksgiving. I was assured it would be done. September 26 installers arrived with a basement window for my kitchen... would not fit ... Again "LOWES .. promised it would be done. On NOVEMBER Ist I was told they cannot find a replacement window.. What type of home improvement company cannot replace a Washington DC row house kitchen window?????

I was told to come in and get my money back. ... THREE weeks before Thanksgiving.
This is the only Lowes in DC....and I am UNHAPPY


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